Returning the goods free of charge!
Your product has a malfunction and you want to return it?
Then please fill in our RMA form. The process of making a DHL mail ticket is easy.
When returning goods please send them all in one package. You may only use one DHL mail ticket per order.
Please send out a package with all details filled in on the RMA ticket.
Download RMA-Form (GB)
Download RMA-Form (FR)
Download RMA-Form (IT)
Download RMA-Form (ES)
- Please enter your order number, your invoice number, your email address and your mailing address.
- For confirmation please select „send email„ and you will receive an email from us with a DHL ticket.
- Print out your DHL ticket, stick it onto your packet and bring package to a local post office.
If you have any questions please call us under (0 53 02) 93 48 78-8 or send us an email at firstname.lastname@example.org.
Customers outside of Germany
Cost free shipments through DHL from abroad cannot be made. For enquiries of cost free returns please contact us under (0 53 02) 93 48 78-8 or send us an email to email@example.com.